Free Shipping Coupon Codes

If you use a coupon code for free shipping your item will automatically be shipped via UPS Ground. Free shipping obtained using a coupon code will not be applied to UPS Next Day Air, UPS 2nd Day Air or UPS 3 Day Select shipping options.

Return Policy

Sidestreet Boutique accepts returns and exchanges within 14 days of receipt of purchase. Holiday policy: Orders placed between November 15th and December 23rd 2011 through Sidestreet Boutique are eligible for return or exchange by January 15th 2012. Returns and exchanges will only be accepted for items that have NOT BEEN WORN, ALTERED OR WASHED and with ALL tags attached. All returned items are thoroughly inspected for any signs of being worn, including smoke/food odor and pet hair. If inspection fails or an item is returned past our 14 day policy, it will be sent back to the customer at customer's expense and the transaction will be deemed final sale.

Shoes must be returned in their original boxes with no damage or postal tags; shoes returned in original boxes that are taped or have postal tags on them will be charged a 15% restocking fee.

If an item is received as defective you must notify us within 3 days of receipt, otherwise we will only accept these items at our discretion.

Items purchased at a discount of 50% off or more are non-returnable.

Returns of $200 or more will be subject to a 15% restocking fee.

Original shipping charges are not refundable.

Sidestreet will process your refund within 5 business days of receipt of the item. You will be notified by email when this takes place.

How to Exchange

Please email sales@sidestreetboutique.com or call us at (530)544-3315 to arrange for an exchange. We will place exchange items on hold under your name and will ship out the exchange once the original purchase has been returned to us. We will ship your first exchange to you free of charge but any subsequent exchanges will incur additional shipping fees.

To return or exchange, please package your item appropriately and send it to the following address:

Returns
Sidestreet Boutique
4000 Lake Tahoe Blvd. #19
South Lake Tahoe, CA 96150

Include your original invoice with the reason for the return or exchange. Use an insured service as this will protect you in the case of loss or damage to your package during shipping. Sidestreet Boutique does not assume return shipping costs and is not responsible for any items not shipped directly by us.

Additional Fees and Services

You will be responsible for a $14.00 fee for the following UPS services:

• If an order is cancelled after it has shipped
• If an order is refused and returned to us
• If your package has to be redirected to a new address

Product Availability

Although we try to keep sufficient stock of items listed on our website, we occasionally sell out of certain products. If we are out of stock of an item you’ve ordered, we will notify you via email. Many, but not all, items can be ordered by us through the manufacturer. We will make every effort to obtain the item that you ordered and get it to you within a reasonable amount of time.